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‘Technical Glitch’ Leads to Housing Confusion

Due to an error in the housing assignment process, many students in the Boston College Class of 2023 did not receive their requested roommates and dorms on Friday. The Office of Residential Life resolved the issue and notified affected students shortly after releasing assignments, according to an email sent to students later that night.

“Due to a technical glitch, many students were not assigned with their requested roommates,” ResLife said in the email. “We understand that this technical issue may have caused confusion and stress, and we are doing our best to resolve this matter as quickly as possible.”

Incoming freshmen who requested specific roommates were instead assigned random roommates. Not all students who opted to group together were split up.

Incoming freshman students can request certain roommates and rank dorm options by preference. The process, which closes in late June, typically culminates with housing assignments in late July.

ResLife did not immediately return a request for comment.

Affected students received their correct assignments and a confirmation email from ResLife early Saturday morning. 

There was also confusion surrounding room assignments last year—12 transfer students were left in the dark until a week before the move-in date. Ultimately, the sophomores landed in converted lounges in Keyes North, a Newton campus dorm typically occupied by freshman students.

Featured Image by Jonathan Ye / Heights Editor

July 27, 2019